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Sensesupreme Store Sales Policy

Updated: 【5th Sep, 2025】

Effective: 【12th Sep, 2025】

Welcome to visit and use the Sensesupreme Store website (hereinafter referred to as “this store”). To ensure a smooth shopping experience, please carefully read the following sales agreement before using the services of this store.

1.General Provisions

This agreement is a legal agreement between you (hereinafter referred to as the “Buyer”) and Sensesupreme Store (hereinafter referred to as “this store”) regarding the goods and services provided by this store. By shopping at this store and completing an order, you agree to abide by all terms of this agreement.

2.Product Information

2.1 All descriptions, prices, specifications, and other information of products in this store will be displayed as accurately as possible on the website.

2.2 This store reserves the right to adjust product information at any time based on market demand and inventory.

2.3 This store is not responsible for the actual usage effect, applicability, or any third-party evaluations of the products.

3.Price and Payment

3.1 The prices displayed for all products are final prices (unless otherwise stated) and include applicable taxes and shipping costs.

3.2 The total order amount will be displayed during checkout and will include applicable fees based on the delivery address.

3.3 Payment methods include but are not limited to credit cards, debit cards, PayPal, etc. Specific payment methods will be provided on the checkout page.

3.4 The Buyer confirms payment at the time of order submission, and the payment will only be processed after the order is confirmed.

4.Order Processing and Shipping

4.1 This store will process your order as soon as possible after confirmation, usually shipping within 1-3 business days.

4.2 Shipping costs for all products are covered by this store.

4.3 Once shipped, products will be delivered to the Buyer within 4-7 business days. Delivery time may be affected by factors such as the delivery location, weather, and holidays.

4.4 The Buyer must provide an accurate shipping address when placing the order, and this store will deliver based on the provided information.

4.5 This store is not responsible for delays or failure to deliver on time caused by incorrect or incomplete addresses or other incorrect information provided by the Buyer.

5.Shipping and Delivery

5.1 This store supports various delivery methods, including standard and expedited shipping. Delivery methods and fees will be clearly listed on the checkout page.

5.2 The shipping risk is borne by the Buyer. Once the product is handed over to the delivery service provider, it is considered delivered to the Buyer.

5.3 If products are damaged or lost due to shipping issues, please contact customer service promptly. This store will handle returns and exchanges based on the situation after confirmation.

6.Return and Exchange Policy

6.1 If the Buyer receives products with quality issues or products that do not match the order, the Buyer may request a return or exchange within 7 days of receiving the product.

6.2 For returns, the product must remain unused and in its original packaging.

6.3 Return and exchange fees will be borne by the Buyer or this store, depending on the reason for the return or exchange and the store’s policy.

6.4 For returns or exchanges due to non-quality issues or a change of mind, this store may decide, based on the situation, whether to accept the return.

7.Intellectual Property

7.1 All content on this store, including but not limited to trademarks, logos, images, text, designs, and website content, is protected by intellectual property laws and cannot be copied or used without authorization.

7.2 The Buyer must not infringe upon the intellectual property of this store or any third parties while using the services of this store.

8.User Privacy and Data Protection

8.1 This store is committed to protecting the Buyer’s personal information. All personal information collected will be used for order processing, payment, and other purchase-related activities.

8.2 This store strictly complies with applicable privacy protection laws and regulations. Without the Buyer’s consent, personal information will not be disclosed to third parties.

9.Legal Responsibility

9.1 The signing, performance, and interpretation of this agreement shall be governed by applicable laws and regulations.

9.2 Any disputes arising from the Buyer’s use of this store’s services shall be resolved according to the laws and regulations of the location of this store.

9.3 This store reserves the right to take legal action against the Buyer for violating any terms of this agreement.

10.Disclaimer

10.1 This store is not responsible for service interruptions or any other unforeseeable events caused by force majeure (such as natural disasters, war, government actions, etc.).

10.2 This store is not responsible for delays or other issues caused by network problems, system failures, or other force majeure factors.

11.Modification of Agreement

This store reserves the right to modify this agreement based on actual circumstances. The modified agreement will be published on the store’s website and will take effect from the date of publication. The Buyer can view the latest version of the agreement at any time, and continued use of this store implies agreement to the modified agreement.

12.Contact Information

If you have any questions about this agreement or the shopping process, please contact us through the following methods:

Email: [xxxxxxxxxxxxxxxxx]

Customer Service Phone: [XXX-XXXX-XXXX]

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